Privacy Policy

Introduction

At Melita Energy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.

Information We Collect

How We Use Your Information

We use your information for the following purposes:

• Providing and improving our energy solutions and services
• Processing your requests, quotes, and technical support
• Communicating about products, services, and company updates
• Analyzing website usage and improving user experience
• Ensuring security and preventing fraud
• Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With authorized partners and distributors to fulfill service requests
• With service providers who assist in our business operations
• When required by law or to protect our legal rights
• In connection with a business transaction such as a merger or acquisition
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response procedures for data breaches

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

You can control cookie preferences through your browser settings or our cookie preference center.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods vary based on the type of information and purpose of processing.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing for marketing purposes
• Restriction: Limit how we process your information

International Data Transfers

As a global company operating in 45+ countries, we may transfer your personal information across borders. We ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved mechanisms.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: