Terms of Service

Introduction

These Terms of Service ('Terms') govern your use of Melita Energy's website, products, and services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before using our services.

Acceptance of Terms

By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services.

Our Services

Melita Energy provides energy solutions including but not limited to:

• Uninterruptible Power Supply (UPS) systems design, manufacturing, and maintenance
• Voltage regulators and power conditioning equipment
• Solar energy systems and renewable energy solutions
• Inverters and power conversion systems
• Electric vehicle charging stations
• Energy storage solutions and battery management systems
• Technical consulting and project management services
• 24/7 technical support and maintenance services

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

User Responsibilities

When using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Not interfere with or disrupt our services
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights
• Report any suspected security breaches immediately

Product Terms

Payment Terms

Payment terms for our products and services:

• Payment methods: Bank transfer, letter of credit, or approved financing
• Standard payment terms: 30% advance, 70% on delivery (unless otherwise agreed)
• Late payment charges apply after 30 days
• All prices are subject to change without notice
• Currency fluctuation adjustments may apply for international orders
• Taxes and duties are additional and customer responsibility

Delivery and Risk

Delivery terms and risk allocation:

• Delivery times are estimates and may vary based on product availability
• Risk of loss transfers to customer upon delivery
• Customer responsible for unloading and site preparation
• International shipments subject to export/import regulations
• Force majeure events may affect delivery schedules
• Inspection and acceptance procedures apply

Intellectual Property

All intellectual property rights in our products, services, website, and documentation remain our property or that of our licensors. This includes:

• Patents, trademarks, and trade secrets
• Software, firmware, and technical documentation
• Design specifications and engineering drawings
• Training materials and user manuals
• Website content and proprietary technologies

Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of business. This includes:

• Technical specifications and design information
• Pricing, terms, and commercial arrangements
• Customer lists and business strategies
• Proprietary processes and methodologies
• Financial information and forecasts

Limitation of Liability

Our liability is limited to the maximum extent permitted by law:

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your misuse of our products or services, violation of these Terms, or infringement of third-party rights.

Termination

These Terms remain in effect until terminated. We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms. Upon termination:

• Your right to use our services ceases immediately
• Outstanding payment obligations remain in effect
• Confidentiality obligations survive termination
• Product warranties continue per their original terms

Governing Law and Disputes

These Terms are governed by Turkish law. Any disputes arising from these Terms or our services shall be resolved through:

1. Direct negotiation between the parties
2. Mediation through Istanbul Chamber of Commerce
3. Arbitration under Turkish Commercial Code if mediation fails
4. Court proceedings in Istanbul courts as a last resort

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us: